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At FixShop we specialize in the sale of spare parts for mobile phones, smart devices, electric scooters, robotic vacuum cleaners, small electronics, tools, accessories and refurbished devices (mainly smartphones and Apple headphones). We currently operate several e-shops on the European market (SK, DE, AT, CZ, HU, RO, EU) and we are gradually expanding our presence to other countries. We have several retail stores in Slovakia.
Are you interested in more information about cooperation? Fill out the B2B form below and become a FixPartner.
*We reserve the right to make any changes in the way the price categories are set.
**The amount of discount is not calculated from the total price of the product but from the margin of the product. Therefore, the discount amount is only an average and is different for each product.
The wholesale price depends on your turnover. In order to keep the set-up fair and transparent, the following conditions must be observed:
Satisfied wholesale
Orders daily
Spare parts in stock
Items
Our transport partners, with whom we have agreed cooperation, can deliver shipments within 24 hours. The delivery date is only indicative. No carrier can 100% guarantee delivery within 24 hours.
For more information regarding prices and delivery speed, please visit our Shipping section.
We process all claims for FixPartners on a priority basis. Do you need to make a claim for goods you have purchased from us? Please follow our prescribed claims policy.
Not sure how to proceed or have questions about claims? Contact us by email at claim@fixshop.eu
Do not hesitate to contact us:
The person responsible will then contact you with the next steps. Please include your expected monthly turnover with your message.
FAQ
Anyone can become a FixPartner. Just contact us via the B2B form.
We have all qualities of spare parts available from Genuine Service Pack, FixPremium, Refurbished and others. For more information on the qualities, please refer to the Spare Parts Quality Distribution section.
We set the price categories according to the turnover for the previous quarter. The higher the turnover, the higher the discount.
You can calculate the amount of your discount based on your quarterly turnover minus any returned or unclaimed items. Don't forget to deduct the shipping cost as well.
The price level can be found in the table which equals your result.
Do you have further questions? Contact us
The speed of delivery depends on the carrier. We also deliver within 24 hours. In the Shipping section you will find the expected delivery date for each carrier.
As we have several carriers, the prices vary. You can find the transport price list on our website in the Shipping section.
If there is a problem with your order or complaint, please contact us by email at eshop@fixshop.eu
Please include your order or complaint number in the subject line.
Yes, this also applies to business customers. By law, you can return goods within 14 days of purchase. The goods must be returned in undamaged condition and in their original packaging.
All information on how to return the goods is listed in the section Claims.
We have listed all the information in the Complaints section. If you are unclear about a claim, please contact us at claim@fixshop.eu
We are constantly improving our carbon footprint to protect our planet. Read more about how we are adapting our processes to reduce our footprint.
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