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Wholesale cooperation

At FixShop we specialize in the sale of spare parts for mobile phones, smart devices, electric scooters, robotic vacuum cleaners, small electronics, tools, accessories and refurbished devices (mainly smartphones and Apple headphones). We currently operate several e-shops on the European market (SK, DE, AT, CZ, HU, RO, EU) and we are gradually expanding our presence to other countries. We have several retail stores in Slovakia. 

Are you interested in more information about cooperation? Fill out the B2B form below and become a FixPartner.


As a FixPartner you will get:


FixPartner price categories*

Category Monthly turnover Amount of discount**
B2C 0 € 0 %
A 200 € 4 %
B 450 € 8 %
C 800 € 12 %
D 1 300 € 16 %
E 1 900 € 20 %
F Individual Individual

*We reserve the right to make any changes in the way the price categories are set.

**The amount of discount is not calculated from the total price of the product but from the margin of the product. Therefore, the discount amount is only an average and is different for each product.

Rules for obtaining the discounted price category

The wholesale price depends on your turnover. In order to keep the set-up fair and transparent, the following conditions must be observed:

  • Issued invoices without credit notes (do not include returns and unclaimed orders).
  • The turnover price does not include the shipping cost.
  • The price category level is evaluated according to the quarterly turnover excluding VAT for the previous quarter. The control is carried out quarterly, always in the first week of each quarter (January, April, July, October).
  • Every new FixPartner gets a benefit to start with, namely the D pricing category, which is valid until the next quarter. Regular turnover is required to maintain or upgrade to a higher price category.



Satisfied wholesale partners

1 000 000+

Orders shipped

10 000+

Spare parts in stock

23 000+



Benefits for FixPartners


Our transport partners, with whom we have agreed cooperation, can deliver shipments within 24 hours. The delivery date is only indicative. No carrier can 100% guarantee delivery within 24 hours.

For more information regarding prices and delivery speed, please visit our Shipping section.



We process all claims for FixPartners on a priority basis.
Do you need to make a claim for goods you have purchased from us? Please follow our prescribed claims policy.

Not sure how to proceed or have questions about claims? Contact us by email at


Need more information?

Do not hesitate to contact us:

  • Online chat (bottom right of the website)
  • Customer support:
    • Monday - Friday 9:00 - 16:00

Are you interested in wholesale cooperation? Please fill in the B2B form.

The person responsible will then contact you with the next steps. Please include your expected monthly turnover with your message.


Anyone can become a FixPartner. Just contact us via the B2B form.

We have all qualities of spare parts available from Genuine Service Pack, FixPremium, Refurbished and others.
For more information on the qualities, please refer to the Spare Parts Quality Distribution section.

We set the price categories according to the turnover for the previous quarter. The higher the turnover, the higher the discount.

You can calculate the amount of your discount based on your quarterly turnover minus any returned or unclaimed items. Don't forget to deduct the shipping cost as well.

The price level can be found in the table which equals your result.

Do you have further questions? Contact us

The speed of delivery depends on the carrier. We also deliver within 24 hours. In the Shipping section you will find the expected delivery date for each carrier.

As we have several carriers, the prices vary. You can find the transport price list on our website in the Shipping section.

If there is a problem with your order or complaint, please contact us by email at

Please include your order or complaint number in the subject line.

Yes, this also applies to business customers. By law, you can return goods within 14 days of purchase. The goods must be returned in undamaged condition and in their original packaging.

All information on how to return the goods is listed in the section Claims.

We have listed all the information in the Complaints section.
If you are unclear about a claim, please contact us at

Going Green

We are constantly improving our carbon footprint to protect our planet. Read more about how we are adapting our processes to reduce our footprint.

More info