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If your iPhone 12 Pro Max screen is cracked, not responding to touch, or not showing a picture when your phone is powered on, use this repair guide to restore your iPhone to working order with a new screen
Important information before replacing the display
1. Drain the iPhone to below 25% as a fully charged Li-ion battery can catch fire or explode if its protective layers are accidentally breached.
2. The combined earpiece speaker + sensor assembly attached to the back of the display is factory paired with your individual iPhone, so you must transfer it from the old display to the new one during any display replacement. It includes a flood illuminator, which is part of the biometric security feature Face ID.
3. If Face ID is damaged or replaced, it will stop working, so be careful not to damage any of these components during this procedure. In case of damage, only Apple or an Apple authorized technician can restore the Apple ID function.
4. Opening your iPhone will breach its water-resistant seal, so have a replacement seal ready before starting this repair. Without a new seal, your iPhone will not be water-resistant, and there's a higher likelihood of dust or moisture ingress.
5. Wear protective glasses to prevent eye injury during the repair.
6. Organize screws during the repair to prevent mixing them up, which could lead to damage to the iPhone by using the wrong screw in a thread.
7. The True Tone feature is disabled after a screen replacement, even when using an original Apple screen. Additionally, your iPhone may temporarily display a warning about the "authenticity" of the display.
8. After replacing the display, a message "Important Message" will be displayed on the screen.
This is caused by the display replacement not being authorized by Apple's official software, and the part was not paired with the motherboard.
Apple trying to achieve to ensure that users have their devices repaired at authorized service centers, which use original Apple parts, accessories, and software.
Tips for Getting Started
Highlight 3 mm on the pick or card.
Do not insert the pick or card more than 3 mm, as you could damage internal components.
If your iPhone's display is cracked, cover it with adhesive tape to prevent injuries during the repair.
If you are unable to attach the suction cup in the following steps, use a strong piece of tape (such as duct tape) and lift the screen.
Do not put your iPhone in the microwave!!
Required Tools
- New display for iPhone 12 Pro Max
- LCD Adhesive
- Heat pad
- ESD gloves
- Tool kit
- Pentalobe screwdriver
- Protective glasses
- Heat gun
- Suction cups / securing tool
- Pick
- Card
- Spudger
- Tweezers
- Isopropyl alcohol
- Cleaning cloth
- Dust blower
Before starting, it is necessary to discharge the iPhone below 25% because a charged Li-ion battery can ignite or explode if accidentally cut.
Opening iPhone will break its waterproof seal, so have a replacement seal ready before beginning this step. Without a new seal, your iPhone will not be waterproof.
A) Heating the phone
1. It is recommended to wear protective ESD gloves.
2. Using a heat gun or a hair dryer, heat entire bottom side of the iPhone for about 2 minutes to reach a temperature of approximately 80°C (176°F), or until it becomes difficult to keep your hand on the phone due to the high temperature.
Heating the phone up helps to soften the adhesive between the display and the phone frame, making it easier to open.
Note: There are two fragile cables linking the screen to the phone: one positioned slightly above the mute switch, and the other located approximately halfway between the volume down button and the bottom edge of the phone.
There are several spring contacts located around the phone's perimeter.
Exercise caution to avoid inserting your pick deeper than recommended in these areas to prevent bending these contacts.
B) Opening the display
The display can be opened in two different ways: The first method is using a suction cup, and the second method is using a securing tool, which is safer.
In this guide, we will proceed using a suction cup.
Placement of the suction cup
After separating the display about 3 mm from the frame, insert a pick or card into the gap.
The adhesive holding the display in place is very strong. Therefore, creating this initial gap requires considerable force. If you encounter difficulty, reheat the bottom edge and gently slide the display up and down repeatedly to weaken the adhesive until you create a gap large enough to insert the card.
C) Heating the right edge
Using a heat gun or a hair dryer, heat the right edge of the iPhone (the edge with the power button) for 90 seconds or until the display becomes too hot to touch.
D) Releasing the right clip and separating the adhesive (right side of the iPhone)
Avoid inserting your pick more than 5 mm deep along the right edge.
E) Heating up the top edge
Before proceeding, leave the pick or card in this corner.
F) Separating the adhesive and releasing the top left clip
Do not insert the pick or card more than 3 mm along the top edge, as you could damage internal components.
G) Heating up the left edge
H) Releasing the left clips and separating the adhesive (left side of the iPhone)
Exercise caution not to insert your pick more than 2 mm deep along the left edge to prevent damage to the two cables linking the screen to the phone.
Rotate your pick around the upper left corner of the screen.
Guide your pick toward the bottom left corner of the screen to loosen the adhesive.
It is recommended to support the display to avoid tearing the flat flex cable that connects the display to the motherboard.
Do not attempt to fully detach the screen yet, as several fragile flat flex cables still connect it to the iPhone's motherboard.
Warning: If the battery is damaged stop the repair.
When reassembling the iPhone to its original state, place the display in position. Align the clips along the top edge and before snapping the rest of the display into place, gently press the top edge into position. If it doesn't snap into place easily, check the condition of the clips around the perimeter of the screen and ensure they are not bent.
Utilize a Y000 tri-point screwdriver to loosen the screws holding the battery cover in place:
- Four screws measuring 1.1 mm in lenght
Use tweezers to lift the cover and remove it.
Employ the pointed end of an spudger to lift and detach the battery press connector.
When reattaching a press connector, align it with its socket and carefully press down on one side until it clicks into position, then repeat the process for the other side. Ensure it sits flush, as the insulating rubber around the sockets may hinder a complete connection.
When reassembling phone this is a good time to test your new display if it works correctly before sealing the phone again.
Unscrew the three screws securing the front sensor connector cover:
One 1.7 mm Phillips screw
One 1.3 mm Phillips screw
One 1.8 mm Y000 screw
Carefully remove the cover because there is a small clip by the edge that is under the flex cable.
After removing the display, place it on a clean, straight surface.
Warning: Do not touch the TrueDepth camera, grounding springs or near parts.
Take out the four screws fastening the assembly to the rear of the display:
With tweezers flip the front sensor cover bracket
Be careful not to overheat the display. It is vulnerable to heat damage.
Place an opening pick between the proximity sensor and its slot on the screen.
Gently lift with the pick to detach the proximity sensor from the screen.
Use the tip of a spudger to carefully pry the microphone out of its slot in the front panel
Using the tip of a spudger, carefully pry the module out of its slot in the front panel.
Take out the earpiece speaker along with the front sensor assembly.
When reassembling, ensure the black plastic module housing the following components is correctly aligned:
Make sure the module is positioned in a way that these components remain unobstructed by any adhesive.
Use a wider end of spudger to lift the assembly away from the display.
If the adhesive has cooled, warm up the assembly with a heat gun or hair dryer for about one minute before proceeding.
Next, insert an opening pick under the left side of the front sensor assembly. Carefully slide the tool beneath the assembly to detach it from the frame.
Little bit of isopropyl alcohol under the assembly can help you unstick the adhesive.
Connect the sensors to their designated slots in the frame to assist in aligning the main section of the assembly.
Then, use double sided tape to re-affix any parts of the assembly that have lost their adhesive properties.
Put the bracket back in its place on the new display and screw back the screws that is holding it in place.
Using a lint-free cloth (or coffee filter) with a bit of isopropyl alcohol, clean the areas of the case and rear display where you removed the old adhesive.
This will help remove any remaining adhesive residue and prep the surface for the new adhesive.
For best results, swipe your cleaning cloth in one direction, not back and forth.
Remove all the old screen adhesive around the perimeter of your iPhone's case using a spudger or tweezers.
Be sure to remove any remaining smaller bits of adhesive with the tip of your spudger
Be careful not to damage any of the spring contacts as you go around the frame.
Apply new adhesive around the edges of the iPhone.
Reconnect the battery through the reverse process.
The new adhesive will ensure the iPhone's resistance to water and dust.
Before placing the new display on the iPhone make sure to remove the protective foil.
Opening your iPhone will breach its water-resistant seal, so have a replacement seal ready before starting this step. Without a new seal, your iPhone will not be water-resistant, and there's a higher likelihood of dust or moisture ingress.
Check the phone for excess screws and small parts that may be stuck in the body of phone and remove them.
Install the new display on your phone.
When reassembling the iPhone back to its original state, follow these instructions in reverse order.
After reassembly, perform a forced restart. This may help prevent some issues.
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